Refund policy

At VELIRA, we care about your satisfaction and want to ensure a smooth shopping experience.

• We kindly ask you to check your order upon delivery. You may try it while the courier is still present.
  If there is any issue, you can return the item on the spot with the courier and only pay the shipping fees.
• Please note:
  Once the courier leaves your location, we are unable to accept any refund or exchange requests for any reason.

Thank you for understanding and supporting our business 💛