Shipping policy
At VELIRA, we aim to deliver your order as quickly and smoothly as possible.
📍 Shipping Within Egypt:
- We ship to all cities across Egypt.
- Orders are processed within 1–2 business days.
- Delivery time typically takes 2–5 business days, depending on your location.
💵 Shipping Fees:
- Shipping fees are calculated at checkout based on your area.
- In case of a refund or exchange on the spot, only the shipping fee is charged.
📦 Order Confirmation:
- Once your order is placed, you will receive a confirmation message via WhatsApp or email with your order details.
❗ Important Notes:
- Please ensure your phone number is correct to avoid any delay.
- If you miss the courier or the address is incorrect, redelivery fees may apply.
- We kindly ask you to check your order upon delivery before the courier leaves.
Thank you for shopping with VELIRA 🤍
Your elegance is our mission